Slogan, tagline, positioning statement … whatever name you use, it’s an important part of a brand. Some experts define a tagline as a statement that condenses the essence of a company’s marketing message in a meaningful way. I think we can add a few thoughts to that.
A tagline should …
… serve as a rallying point that tells everyone, inside and outside the company, how to feel about the brand.
The keyword here is “feel,” meaning the tagline should evoke an emotional response. Logic alone generally doesn’t create the mnemonic “peg” inherent to great taglines.
… be short. Really short.
There are exceptions to this, but not many.
… clearly define a market position that no other company can claim.
In the words of Jack Trout, “differentiate or die.” If your tagline makes a claim that other companies like yours can make equally well, it will promote your industry rather than your company. Figure out what no one else can say, and say it.
… be comprehensible and relevant to all potential target audiences, regardless of age, nationality, etc.
Yeah, the previous rule said to be specific, but your tagline also has to stay general enough in tone and cultural context that all your demographic groups can relate to it.
… mesh with the look and feel of the logo.
These two brand components will usually live side-by-side, so they should work together to create a whole greater than the sum of the parts.
… be self contained, when seen in context with the company name.
This can work in different ways for different companies. If the company’s name is GPX, Inc., the tagline has a lot of ground to make up because, in addition to defining a market position, it has to describe what the company does. If the company’s name is descriptive, like Neighborhood Medical Clinics, the tagline can pick up the message at that point and move the brand to a whole new level of emotional definition. Either way, the name/tagline combination should have a sense of inherent meaning that defines the brand without the need for further explanation.
… not contain the words “quality,” “commitment,” “unique,” “innovation,” “great service,” or any other overused terms that have long since had the life beaten out of them.
Every company principal feels “deeply dedicated” and “profoundly committed;” that’s a given—or should be—and to come out and say it makes a company look small, unimaginative and utterly indistinguishable from about a million other companies.
A tagline may also …
… sound familiar, even if you’ve never exactly heard it before.
If a tagline sounds like a phrase people are already familiar with, it opens a gateway into the audience’s mind. Here’s a good system for tackling this approach:
1. Paraphrase the core message your tagline has to convey. Doesn’t have to be short or pretty; just accurate.
2. Write out an expanded list of words and phrases that hover around this paraphrase.
3. Buy a Flip Dictionary and look up all the words on your list. Create an expanded list from these entries.
4. Buy an encyclopedic book of idioms—common sayings—and look up the words on your expanded list. Cross reference the idioms you find with ideas that are metaphorical to the brand paraphrase you’re working with. Brainstorm. Play with variations of these idioms, or if you find one that really fits, consider using it as-is. Examples: “When you got it, flaunt it.” “Have it your way.”
… sound like a statement of empirical or philosophical truth.
This approach can slip nicely under the radar. If a tagline contains an inherently inarguable statement, people are less inclined to distance themselves from it. Examples: “There are some things money can’t buy, for everything else there’s MasterCard.” “When it rains it pours.”
… compliment and empower the target audience.
When a tagline taps into the cultural consciousness of its audience, it becomes a way of being rather than just a way of buying. Examples: “Because I’m worth it.” “Think different.” “Just do it.” “Miles away from ordinary.”
There, I’ve spilled most of my secrets. Anyone else care to give up your tricks for tagline creation?
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Art is not about thinking something up. It is the opposite—getting something down.
–Julia Cameron