Get attention first

I’ve done a ton of technical advertising over the years, industrial, aircraft, software, you name it. I enjoy engineering-based products because nowhere does the art of creative persuasion call for greater talent than in the task of translating a technical feature into an attention-getting concept.

But nowhere is the value of high-concept advertising more difficult to convey than to an engineering-based client. Engineers, technicians and other data-driven people are usually so enamored of the technical facts surrounding their products that it’s difficult for them to step outside their own knowledge-sets and imagine what it’s like not to know what they know. Their intimate knowledge of the product is often their worst enemy from a marketing standpoint because they can’t imagine a target audience not being instantly fascinated by its technical elegance.

The truth is that, no matter how perfect a product or service is for a given target audience, you still have to pull them out of the hypnotic reverie called “real life,” in order to tell your story.

The formula is the same every time: 1) get attention, 2) identify a need, 3) fill the need and 4) ask for the order. The natural tendency of technical-minded people is to jump to step 3 because the manner in which their product can fill the need is where their brains live, day-in and day-out.

It’s our job as marketing professionals to help them understand the technical process of advertising. Just as a computer motherboard can’t be overhauled until you’ve disconnected the power and removed the access panel, so the human mind can’t be influenced until you’ve opened it with a provocative thought (the headline and visual) that demands further exploration (reading the copy). Only then can you “fill the need” in a way that will be mentally allowed by the target.

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3 Comments on “Get attention first”


  1. Okay. It’s not just me. I find engineers to be the most difficult to work with. You have explained so well why. Thank you for a great post!

    Love the quote too.


  2. Thanks for the comment, Kimberly. Health care is another industry where clients are often so immersed in their knowledge sets that they find it difficult to step outside themselves and enter the target audience’s mind frame.
    –W

  3. Curt Says:

    Like we discussed last week, that formula works in every situation.
    Love your blog, Wynn. You have some great insight.
    Cheers,
    Curt


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